At this stage, the lockdown position for e-commerce is that all non-essential deliveries will be ceased on Thursday 26 March.
So regrettably, and until further notice, please be advised that any orders placed after midday on Wednesday 25 March are likely to only be delivered when the lockdown has ended.
While we are committed to providing you with the best customer experience, these are unprecedented times and we apologize for any inconvenience caused.
1. What about the order I have already placed? Will it still be delivered?
a. Yes. Orders placed before Wednesday 25th March are being processed as normal. If in the unlikely event that there is a delay in sourcing stock for your order / despatching your order, Customer Care will be in contact.
2. Can I shop now and you can deliver after lockdown?
a. Yes. Any orders received after 12.00 on Wednesday will be held over until we come out of lockdown
3. Who do I contact during lockdown if I have any questions?
a. Our Customer Care team will be fully operational during this period. Feel free to contact them through the usual channels
i. Phone: 0800 007 030
ii. eMail: [email protected]
Keep Fit. Keep Healthy. Keep safe.