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Browse our common help topics or contact customer service.

Common Topics

Refunds & Exchanges:

If your product is faulty, damaged, incorrect or you accidentally selected the incorrect size or colour during your purchase, please allow us to replace or refund your product. See more detail on our Returns Policy  here

Delivery Policy & Rates:

Express Delivery takes 1 to 3 working days Standard Deliveries take 3 to 5 days. Mon-Fri 08:00-17:00, excl. Public holidays. Delivery Rates

Click & Collect:

Click & Collect is an online service that allows you to select and pay for your products online, and collect them at a participating store rather than having it delivered directly to your home or work. To find out how Click & Collect works, click here.

Gift Cards:

Navigate here to purchase a product. After choosing an amount, specify the recipient’s details and add the Gift Card to your cart. Once you checkout and payment is confirmed, the Gift Card will be sent to the recipient’s email address. For more information on Gift Cards, click here.