How Can We Help You?

What is Click & Collect?

Click & Collect is an online service that allows you to select and pay for your products online, and collect them at a participating store rather than having it delivered directly to your home or work.

How does Click & Collect work?

Select the product that you would like to purchase and add it to your cart. Proceed with checkout and select the “Click & Collect” option. A list of participating stores will be available, select the one that is most convenient for you. After selecting your store, proceed with checkout as normal. You will receive an email & SMS communication to inform you on the status of your order and the store will contact you when your order it is ready for collection.

What do I need to bring with when picking up my order?

Please bring your order number and proof of identification when collecting.

Where do I go to collect my order?

Once you arrive at the store, please ask for assistance at the info desk.

How do refunds work?

You can refund or exchange at anytime once you’ve received your products. Please refer to our normal refund policy click here